Privacy Policy

Last updated: May 27, 2026

This Privacy Policy describes how TaskFlow Pro collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and the rights you have regarding your data.

Information We Collect

We collect information in several ways to provide and improve our services. When you create an account, we collect personal details such as your name, email address, phone number, and company information. We gather usage data automatically, including how you interact with our platform, which features you use, and when you access our services. This helps us understand user behavior and optimize the platform.

We also collect device information such as your IP address, browser type, operating system, and device identifiers. Technical data like page views, clicks, and session duration helps us analyze performance and troubleshoot issues. When you communicate with us through email or support forms, we retain those communications to respond to your inquiries and improve our customer service.

How We Use Your Information

We use the information we collect to deliver and maintain our calendar and task automation services. Your personal data enables us to create personalized workflows, send notifications, and optimize your productivity experience. We analyze usage patterns to improve features, fix bugs, and develop new functionality that meets your needs.

We use your contact information to communicate important updates, security alerts, and service announcements. With your consent, we may send promotional materials about new features or services. Your data helps us prevent fraud, maintain security, and comply with legal obligations. We never sell your personal information to third parties.

Your Rights and Choices

You have the right to access, review, and request a copy of your personal data at any time. You can update or correct your information through your account settings. You have the right to request deletion of your account and associated data, subject to certain legal and operational requirements.

You can opt out of marketing communications by clicking unsubscribe links in our emails or adjusting your notification preferences. You have the right to withdraw consent for data processing at any time. You may request that we restrict how we use your information. For any privacy concerns or to exercise your rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and remember your preferences. Cookies are small files stored on your device that help us recognize you on subsequent visits. We use session cookies to maintain your login status and functional cookies to improve site performance.

Analytics cookies help us understand how users interact with our platform, allowing us to make data-driven improvements. You can control cookie settings through your browser preferences and opt out of non-essential cookies. Some features may not function properly if you disable all cookies. For detailed information about cookie usage, please refer to our Cookie Policy.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption protocols, including SSL/TLS, to secure data in transit. Your passwords are encrypted and stored securely, and we enforce strict access controls for employees handling sensitive data.

We regularly update our security systems and conduct vulnerability assessments to identify and address potential risks. While we strive to maintain the highest security standards, no system is completely immune to breaches. We will notify you promptly of any security incidents that may affect your personal information, as required by law.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account data is retained while your account is active. If you delete your account, we remove most personal information within thirty days, though some data may be retained for legal, accounting, or security purposes.

Usage and analytics data is typically retained for twelve months to help us improve our services. We retain communications with you for as long as necessary to resolve issues or respond to inquiries. Backup copies may be retained longer for disaster recovery purposes but will be securely deleted according to our retention schedule.

Third-Party Services

We may use third-party service providers to assist with email delivery, analytics, payment processing, and customer support. These providers are contractually obligated to use your information only as necessary to provide services to us and must maintain appropriate security measures. We carefully select vendors that comply with data protection regulations.

We do not authorize third parties to use your information for their own marketing purposes. If you choose to connect your account with third-party applications or services, you are granting those services permission to access specific data according to their terms. We are not responsible for the privacy practices of external platforms.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the “Last updated” date and may send you an email notification if changes materially affect how we handle your data. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

We encourage you to review this policy periodically to stay informed about how we protect your information. If you have any questions about our privacy practices or this policy, please don’t hesitate to contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, you can contact us:

Email: hello@taskflowpro.com

Phone: +60 3 2782 4156

Address: Menara Bangsar, 201 Jalan Maarof, Bangsar, 59000 Kuala Lumpur, Malaysia

We aim to respond to all privacy inquiries within seven business days. Your privacy concerns are important to us, and we are committed to working with you to resolve any issues.